Customer Service is available Monday – Thursday from 8:00 AM to 4
PM (PST) and 9:00 AM to Noon on Fridays. Requests written on the weekend
will be answered the following Monday.
Local Phone: 800.300-2002
CONTACT US:
Any and all product questions, website questions, or general questions
– CLICK HERE to contact CUSTOMER SUPPORT
Any questions regarding actual orders placed
– CLICK HERE to contact ORDER PROCESSING
To request a refund
– CLICK HERE to REQUEST A REFUND
Report QUESTIONABLE CONTENT
– CLICK HERE to REPORT QUESTIONABLE CONTENT
Please understand that we cannot accept cancellations for the follow reasons:
* Simply because you did not like a movie download.
* If it is not being requested within 15 days of purchase.
NOTE: All “Purchase Cancellations” for defective downloads must be made within 15 days of purchase.
PAYMENT PROCESSOR CUSTOMER SUPPORT
CCBill’s consumer support contact information,
24 hrs, 7 days a week, 365 days a year:
Phone: 1.888.596.9279
Email: consumersupport@ccbill.com
Fax: 480.449.8820